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Garbage Pickup
As of the date this Manual was printed, your garbage/recycling contract had yet to be negotiated.
Please look for signs posted in the common areas for details regarding garbage collection.
Alternatively, you may contact the Donovan strata manager for more information (Crosby Property
Management: 604-683-8900).
Water Shutoffs
As soon as possible, please re-familiarize yourself with the location of the water shutoff valves in
your home. These were pointed out to you during your initial orientation. Shut offs are usually
located in the storage rooms of your suite (concealed behind the removable panels), below the
sinks, behind the toilet, and/or in the laundry closets. Should you notice a plumbing leak, turn the
water off at these shutoffs, and immediately contact your property manager or our Customer
Service Department. Refer to the “Emergency Procedures” tab for contact information.
Main Bathroom Fan
As required by the British Columbia Building Code (BCBC), principal exhaust fans, such as those
in the main bathrooms, must be on for a minimum of 8 hours per day. This requirement can be
increased, but it will never be decreased. To comply with this requirement, your main bathroom
fan has been set to run between between 9 am and 5 pm daily.
Please be aware that tampering with the fan timer operation (and not
meeting the minimum requirements) will void your entire home warranty.
Dryer Booster Fan
A booster fan has been installed to work in concert with the dryer. This fan will engage when the
dryer is on to assist in moving condensation out of the building. If a disconnect switch is present,
it will be installed in the laundry closet beside/adjacent the dryer - please note this switch has
been set in the “on position” for optimum dryer performance.
Please be aware that tampering with the disconnect switch, by turning it
to the off position, will void your entire home warranty. This switch
should be used for service reasons only.
Geothermal Heat Pump
Please see handouts provided by Connelly Mechanical. These were included in your
Welcome Package.
Your new home is equipped with 1 or 2 geothermal “water source” heat pump(s).
This heating system delivers efficient heating and cooling for your home, but it is complicated and
should only be serviced by professional air conditioning mechanics. Your Strata Corporation, as
part of the monthly maintenance fees, will change your filters as required. Failure to maintain your
unit, and to ensure the filters are clean to allow the designed air flow to pass through the unit, may
result in costly repairs. The airflow across the coil is important, and if it is insufficient, ice may build
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